There's no question that the COVID-19 pandemic disrupted the workforce as we know it. As a result, it's become more difficult for HR to hire, train, and welcome new employees.
As a business owner, 2020 challenged you to virtualize your onboarding process. For example, you may have used video tutorials or remote meetings via Zoom or Google Meet.
The challenge was ensuring the same level of quality as an in-person meeting.
Here are some of the most common pain points our clients come across during open enrollment. We'll also discuss how MI E-Benefits can help during future open enrollment periods.
Let's get started.
Common Pain Points
It's not uncommon to run into obstacles during the open enrollment period.
Here are some challenges you may come across:
Confusing insurance jargon
Spouses of employees aren’t included in discussions about insurance
No open enrollment education
Difficulty convincing employees that their required contributions are worth the coverage
The good news is that our group insurance brokers are ready to help! MI E-Benefits would be more than happy to guide your team through the open enrollment process.
Life happens. Our goal is to make sure everyone on your team feels confident while using their insurance. We don't want your team to feel surprised by deductibles and other aspects of their insurance.
Educating your team empowers them to take better care of their health. It also helps them feel more appreciative of their employment with your company.
How We Can Help
You've worked hard to design a competitive benefits package for your employees. But insurance can be intimidating to those who don't understand the jargon. That's why we offer virtual open enrollment meetings for employees and their spouses.
There are two options:
Employees and their spouses can attend the virtual open enrollment meeting together.
Spouses of employees can watch the replay of the meeting via our MI E-Navigator.
Your employees and their spouses can access the MI E-Navigator from home. That way, they can refresh their knowledge about their plan at their own convenience.
We'll help your employees understand what coverage they're getting for their contributions. Our insurance brokers will use easy-to-understand language whenever possible, avoiding industry speak.
We'll also educate your employees on how to be a better consumer of the healthcare plans you provide. This information can help your employees save hundreds (or even thousands) of dollars.
Topics we'll cover during the open enrollment meeting include:
Required employee contributions
Transparency/price comparison sites
Prescription drug shopping tools
During the meeting, we'll also help your team download healthcare consumer apps. That way, they can use and access their new insurance knowledge through their phones.